UX of EdTech Alicia Quan
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- Technology
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Helping UX professionals who work on products and services that support learning.
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The Design and UX Research of Khanmigo (Khan Academy)
Alicia Quan chats with two members from the Khanmigo team at Khan Academy:
Karen Shapiro, Sr. UX Researcher, former teacher of 16 years
Jonah Goldsaito, Principal Product Designer
They discuss:
The story of how Khanmigo was developed and their early partnership with OpenAI on its GPT4 LLM launch
The most challenging parts of the journey so far
Balancing excitement and optimism with caution and foresight when it comes to AI developments
What’s next for Khanmigo
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🔸 Resources:
UX of EdTech Newsletter
UX Job Openings in EdTech
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🔸 Show Mentions:
Khanmigo
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Music by Sleep Still
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Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message -
LX + Product + UX + Eng + AI
Alicia Quan chats with several members from the team at ETS AI Labs:
Lisa Ferrara, Sr. Director, Product Development
Narmeen Makhani, Executive Director of Technology
Erin Scully, Sr. Director of Learning Science and Design
They discuss:
1. Cross-functional approaches to product development
2. The role of LX Design
3. Educational contexts and use cases for AI
4. Designing with explainable AI in mind
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🔸 Resources:
UX of EdTech Newsletter
UX Job Openings in EdTech
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🔸 Show Mentions:
ETS AI Labs
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Music by Sleep Still
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Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message -
Choosing Literacy Programs That Work (LXD Research)
Alicia Quan chats with Dr. Rachel Schechter, who founded Learning Experience Design (LXD) Research at Charles River Media Group, acting as Principal Investigator and Chief Research Advisor to companies large and small. Rachel helps guide the use of data and evaluation to support product improvements, build evidence of efficacy, and strengthen customer implementations.
They discuss:
Ensuring educator-leaders choose literacy programs that work
LXD Research
Research certifications of products and why is it important
The relationship between UX research and these certifications
Advice for education/EdTech researchers of all kinds
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🔸 Connect:
Dr. Rachel Schechter
Alicia Quan
🔸 Resources:
UX of EdTech Newsletter
LinkedIn & UX Job Opportunities
🔸 Show Mentions:
LXD Research
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Music by Sleep Still
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Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message -
Building Duolingo Max with OpenAI's GPT-4
Alicia Quan chats with two members from Duolingo about their work as an early launch partner with OpenAI’s GPT-4 model:
Edwin Bodge, Principal Product Manager
Megan Bednarczyk, Senior Product Designer
They discuss how they launched Duolingo Max, including:
The story of how Duolingo Max came to be
Biggest challenges of that journey and process
Balancing optimism with caution when it comes to recent developments in AI
Advice for teams currently exploring and building with GPT4 and generative AI
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🔸 Connect:
Edwin Bodge
Megan Bednarczyk
Alicia Quan
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🔸 Resources:
UX of EdTech Newsletter
Job postings and resources in UX and EdTech
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🔸 Show Mentions:
Duolingo Max
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Music by Sleep Still
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Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message -
Leading Design at an Education Startup (Maven)
Alicia Quan chats with Yuan Wang, the Head of Design at Maven, aka the university of the future. She is also a leadership coach (CPC) and an adjunct professor at California College of the Arts. She previously led design at Airbnb, Twitter, and Mozilla.
They discuss:
Maven’s mission
How the Founding Product Designer role influenced the business
Best timing for hiring design support at a startup
What’s next for leading design at Maven
Maven is currently hiring a product designer
Advice for those working in UX and also education
Learning communities
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🔸 Connect:
Yuan Wang
Alicia Quan
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🔸 Resources:
UX of EdTech Newsletter
Support for those hiring and job seeking in UX and EdTech on LinkedIn
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🔸 Show Mentions:
Maven
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Music by Sleep Still
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Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message -
ChatGPT & Quizlet's Q-Chat
Alicia Quan chats with a few members of the team who worked on Quizlet’s Q-Chat, the world’s first AI tutor built with OpenAI’s ChatGPT. It is modeled on research demonstrating that the most effective form of learning is one-on-one tutoring.
Eli Kariv, Sr. Product Manager,
Pranavi Javangula, Product Designer,
Ling Cheng, Director of Machine Learning
They discuss:
What problem is Q-Chat solving for? What user outcomes were you working towards?
A common question being asked is whether ChatGPT is a threat to education. What is your take on the topic?
What were some of the concerns you worked through as a team?
What feedback have you received since the release from educators and students? What have you observed?
It’s March, 2023. Will we still be talking about ChatGPT next year? Thoughts on the anticipated release of GPT-4?
Advice for product designers, UX professionals, and product teams currently exploring and building with GPT and other generative large language AI models?
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🔸 Connect:
Eli Kariv
Pranavi Javangula
Ling Cheng
Alicia Quan
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🔸 Resources:
UX of EdTech Newsletter
LinkedIn Page + UX Job Opportunities
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🔸 Show Mentions:
Q-Chat in Beta
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Music by Sleep Still: https://open.spotify.com/artist/0wEV3QCeKk62F3w2x3zo5I
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Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message
Customer Reviews
Fun guests!
Just listening to these podcasts is so fun and I feel like I learn while I’m also being entertained and really sitting in on a great conversation! I also love that it’s in all sides of EdTech and there’s people from language learning apps to math and science fields so you really get a whole spectrum!
Very helpful!
I particularly enjoyed the series on design maturity. I’m struggling with this myself and took copious notes on every episode! Thank you!
Couldn’t Be More Informative
It’s difficult to find resources covering the intersection of UX and EdTech. I love the depth of the podcast!