57 episodes

Helping UX professionals who work on products and services that support learning.

UX of EdTech Alicia Quan

    • Technology
    • 5.0 • 18 Ratings

Helping UX professionals who work on products and services that support learning.

    The Design and UX Research of Khanmigo (Khan Academy)

    The Design and UX Research of Khanmigo (Khan Academy)

    Alicia Quan chats with two members from the Khanmigo team at Khan Academy:


    Karen Shapiro, Sr. UX Researcher, former teacher of 16 years
    Jonah Goldsaito, Principal Product Designer



    They discuss:


    The story of how Khanmigo was developed and their early partnership with OpenAI on its GPT4 LLM launch
    The most challenging parts of the journey so far
    Balancing excitement and optimism with caution and foresight when it comes to AI developments
    What’s next for Khanmigo



    —— 

    🔸 Resources:


    UX of EdTech Newsletter


    UX Job Openings in EdTech



    —— 

    🔸 Show Mentions:


    Khanmigo



    —— 

    Music by Sleep Still


    ---

    Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message

    • 35 min
    LX + Product + UX + Eng + AI

    LX + Product + UX + Eng + AI

    Alicia Quan chats with several members from the team at ETS AI Labs:


    Lisa Ferrara, Sr. Director, Product Development 
    Narmeen Makhani, Executive Director of Technology 
    Erin Scully, Sr. Director of Learning Science and Design 



    They discuss:



    1. Cross-functional approaches to product development 

    2. The role of LX Design

    3. Educational contexts and use cases for AI

    4. Designing with explainable AI in mind



    —— 

    🔸 Resources:




    UX of EdTech Newsletter




    UX Job Openings in EdTech



    —— 

    🔸 Show Mentions:




    ETS AI Labs



    —— 

    Music by Sleep Still


    ---

    Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message

    • 46 min
    Choosing Literacy Programs That Work (LXD Research)

    Choosing Literacy Programs That Work (LXD Research)

    Alicia Quan chats with Dr. Rachel Schechter, who founded Learning Experience Design (LXD) Research at Charles River Media Group, acting as Principal Investigator and Chief Research Advisor to companies large and small. Rachel helps guide the use of data and evaluation to support product improvements, build evidence of efficacy, and strengthen customer implementations.



    They discuss:




    Ensuring educator-leaders choose literacy programs that work
    LXD Research
    Research certifications of products and why is it important
    The relationship between UX research and these certifications
    Advice for education/EdTech researchers of all kinds



    —— 

    🔸 Connect: 

    Dr. Rachel Schechter

    Alicia Quan



    🔸 Resources:


    UX of EdTech Newsletter


    LinkedIn & UX Job Opportunities



    🔸 Show Mentions:


    LXD Research



    —— 

    Music by Sleep Still


    ---

    Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message

    • 23 min
    Building Duolingo Max with OpenAI's GPT-4

    Building Duolingo Max with OpenAI's GPT-4

    Alicia Quan chats with two members from Duolingo about their work as an early launch partner with OpenAI’s GPT-4 model:



    Edwin Bodge, Principal Product Manager

    Megan Bednarczyk, Senior Product Designer 



    They discuss how they launched Duolingo Max, including:




    The story of how Duolingo Max came to be
    Biggest challenges of that journey and process
    Balancing optimism with caution when it comes to recent developments in AI
    Advice for teams currently exploring and building with GPT4 and generative AI



    —— 

    🔸 Connect: 



    Edwin Bodge



    Megan Bednarczyk



    Alicia Quan



    —— 

    🔸 Resources:




    UX of EdTech Newsletter




    Job postings and resources in UX and EdTech



    —— 

    🔸 Show Mentions:




    Duolingo Max



    —— 

    Music by Sleep Still


    ---

    Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message

    • 48 min
    Leading Design at an Education Startup (Maven)

    Leading Design at an Education Startup (Maven)

    Alicia Quan chats with Yuan Wang, the Head of Design at Maven, aka the university of the future. She is also a leadership coach (CPC) and an adjunct professor at California College of the Arts. She previously led design at Airbnb, Twitter, and Mozilla.



    They discuss:


    Maven’s mission
    How the Founding Product Designer role influenced the business
    Best timing for hiring design support at a startup
    What’s next for leading design at Maven
    Maven is currently hiring a product designer
    Advice for those working in UX and also education
    Learning communities 



    —— 

    🔸 Connect: 


    Yuan Wang
    Alicia Quan



    —— 

    🔸 Resources:


    UX of EdTech Newsletter


    Support for those hiring and job seeking in UX and EdTech on LinkedIn



    —— 

    🔸 Show Mentions:


    Maven



    —— 

    Music by Sleep Still


    ---

    Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message

    • 53 min
    ChatGPT & Quizlet's Q-Chat

    ChatGPT & Quizlet's Q-Chat

    Alicia Quan chats with a few members of the team who worked on Quizlet’s Q-Chat, the world’s first AI tutor built with OpenAI’s ChatGPT. It is modeled on research demonstrating that the most effective form of learning is one-on-one tutoring.

    Eli Kariv, Sr. Product Manager,

    Pranavi Javangula, Product Designer,

    Ling Cheng, Director of Machine Learning

    They discuss:


    What problem is Q-Chat solving for? What user outcomes were you working towards?
    A common question being asked is whether ChatGPT is a threat to education. What is your take on the topic?
    What were some of the concerns you worked through as a team?
    What feedback have you received since the release from educators and students? What have you observed?
    It’s March, 2023. Will we still be talking about ChatGPT next year? Thoughts on the anticipated release of GPT-4?
    Advice for product designers, UX professionals, and product teams currently exploring and building with GPT and other generative large language AI models?

    ——

    🔸 Connect:

    Eli Kariv

    Pranavi Javangula

    Ling Cheng

    Alicia Quan 

    ——

    🔸 Resources:


    UX of EdTech Newsletter
    LinkedIn Page + UX Job Opportunities

    ——

    🔸 Show Mentions:


    Q-Chat in Beta 

    ——

    Music by Sleep Still: https://open.spotify.com/artist/0wEV3QCeKk62F3w2x3zo5I


    ---

    Send in a voice message: https://podcasters.spotify.com/pod/show/ux-edtech/message

    • 21 min

Customer Reviews

5.0 out of 5
18 Ratings

18 Ratings

ClassyGabby ,

Fun guests!

Just listening to these podcasts is so fun and I feel like I learn while I’m also being entertained and really sitting in on a great conversation! I also love that it’s in all sides of EdTech and there’s people from language learning apps to math and science fields so you really get a whole spectrum!

DanLH-UX ,

Very helpful!

I particularly enjoyed the series on design maturity. I’m struggling with this myself and took copious notes on every episode! Thank you!

AlexandreORei99 ,

Couldn’t Be More Informative

It’s difficult to find resources covering the intersection of UX and EdTech. I love the depth of the podcast!

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